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Privacy Policy

Privacy Statement and Policy Last updated February 10, 2022

Care Oncology, Inc. (“Care Oncology”) respects your privacy and is committed to protecting it through compliance with this Privacy Statement and Policy. This Privacy Statement and Policy describes how information about you may be collected, used and disclosed.
This Privacy Statement and Policy is part of and incorporated into our Terms and Conditions of Use which is a legally binding agreement between you and Care Oncology.

PLEASE READ THIS PRIVACY STATEMENT AND POLICY CAREFULLY AND FULLY to understand how we collect information, how we use information, with whom we share information, and the choices available regarding our use of the information we collect. If you do not agree to this Privacy Statement and Policy, you may not access or use this Website. By accessing or using our Website, you accept and agree to this Privacy Statement and Policy.

1. Information We Collect

We collect information when you visit the Website and when you choose to provide information through the Website. The types of information we may collect include:

  • Contact information (e.g., name, postal address, email address, phone number)
  • Demographic information (e.g., date of birth, gender)
  • Medical and family history (e.g., previous test results, comprehensive medical history)
  • Payment information (e.g., credit card number, expiration date, billing address).

In addition, when you visit our Website, we may collect certain information by automated means, such as cookies and web beacons. The information we obtain in this manner includes: IP address, browser characteristics, device characteristics, operating system, referring URLs, geographic location, information on actions taken on our Website, and dates and times of website visits. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

2. How We Use the Information We Collect

Care Oncology may use the information we collect to:

  • offer and provide information and services to you;
  • display content on the Website;
  • respond to and communicate with you about your inquiries and requests and provide information and products you request;
  • send periodic emails to market and promote our products and services and for non-marketing or administrative purposes;
  • operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; targeting advertising for our products; performing data analytics; and other internal functions);
  • perform data analyses and processing (including market and consumer research, trend analysis, financial analysis, anonymization, encryption and tokenization of personal information);
  • protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
  • comply with and enforce applicable legal requirements, relevant industry standards and our policies.

In addition, we use may information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users’ visits to our Website, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our Website, and (iii) managing our business. We may also use this information to help diagnose technical and service problems, administer our Website, identify users of our Website, and gather demographic information about our users. We may use clickstream data to determine how much time users spend on web pages of our Website, how users navigate through our Website, and how we may tailor our Website to better meet the needs of our users.
We may use third party service providers to assist us in better understanding our Website visitors. These service providers use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website.

3. Information We Share

We do not sell, trade or otherwise share information about you, except as described in this Privacy Policy. We may share information with third parties who perform services on our behalf, including our independent physician network partners. We limit the information we share with these service providers to that which is minimally necessary for them to perform their services for us, and we require them to agree to maintain the confidentiality and security of such information. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the information we obtain with our affiliates, subsidiaries and partners.

We may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on a lawful disclosure request, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, or (iv) when you authorize us to. We reserve the right to transfer any information we have about you in the event we sell, transfer, or merge all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

4. Information Retention

We will retain your information for as long as is reasonably necessary to comply with our business and legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. Information that has been de-identified, anonymized, and/or aggregated may not be retrievable or traced back for destruction, deletion or amendment.

5. How We Protect Your Information

Care Oncology takes reasonable and appropriate measures to protect your information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Care Oncology implements physical, administrative, and technical safeguards that are designed to protect the integrity and security of your information. Care Oncology personnel may access and use information only if they are authorized to do so and only for the purpose for which they are authorized.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your information, we cannot guarantee that information may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or administrative safeguards. Any transmission of information is at your own risk. You agree that Care Oncology is not liable for the unauthorized release of your information, unless such release was the result of gross negligence or willful misconduct on the part of Care Oncology.

Care Oncology complies with the applicable requirements of the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”) to maintain the privacy and security of your information. If a breach occurs that may have compromised the privacy or security of information, we intend to comply with all federal and state reporting requirements.

6. Links to Other Websites

Our Website may provide links to other websites for your convenience and information. These websites may be maintained by third parties over whom Care Oncology has no control. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for those websites’ content, any use of those websites, or the privacy practices of those websites.

7. Age and Geographic Restriction

Our Website is intended for individuals who are 18 years of age or older. Care Oncology will never knowingly request information from anyone under the age of 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE WEBSITE AT ANY TIME OR IN ANY MANNER. Any person who provides their information to Care Oncology through the Website represents that they are 18 years of age or older. If you believe the information of anyone under the age of 18 has been provided to Care Oncology, and you are the parent or guardian of that individual, you may contact us to request that we delete any such information, at support@careoncology.com .

This Website is intended to comply with the laws and regulations of the United States of America. Care Oncology makes no representations that our Website is appropriate or available for use in any location outside of the United States. If you are a resident of another country, or are accessing the Website from outside of the United States, please note that you are transferring your data to the United States of America which does not have the same data protection laws as the European Union and other regions.

8. Accessing and Correcting Your Information

You can review and change your information by sending an e-mail to support@careoncology.com  to request access to, correct or delete any information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

9. Changes to Our Privacy Statement and Policy

Care Oncology may revise this Privacy Statement and Policy at any time. When changes are made, an updated Privacy Statement and Policy will be posted on our Website. The changes will apply to all information we have about you. Any revisions are effective immediately upon posting; the date the Privacy Statement and Policy was last revised is identified at the top of the page. If you access or use the Website after the date on which the Privacy Statement and Policy has changed, Care Oncology will treat your use as acceptance of the updated Privacy Statement and Policy.

10. Questions and Comments

If you have any questions, comments, or concerns about this Privacy Statement and Policy, our Terms and Conditions of Use, the Website, or Care Oncology, please contact us at: (support@careoncology.com)